Help & FAQs

Contact us if you can't find answers below

Why is my CV/resume not uploading?

You may upload your document as a .doc, .docx or .pdf file. Alternatively, email your CV/resume to and we will convert and upload for you.  You will be sent an email notification when this is complete.

I've forgotten my Username or Password. What can I do?

If your log in information isn’t working and you have forgotten your username OR password, click on the Forgot Login? link in the bottom left footer section. Select either the lost username or lost password box, fill in the requested information and the security code, click submit and your username/password will be emailed to you at the email address you provided when you registered.

I've forgotten the email address with which I signed up. Can I recover my account?

If you have forgotten all of your information, please contact us, using our regular contact form, stating your full name and preferred email address along with any other details you think will help us identify your account. Your username along with a temporary password will be emailed to you within 24 hours to the preferred email address that you give. Instructions on how to change this password to something of your choice will be included in the email.

How do I search for and contact another member?

Detailed Search:

To search for an individual, log on and go to Members, List Members. This will bring you to a screen where you can scroll down and review the members who are listed in order of most recent log on.  For a more detailed search, click the "Search Users" option. On this screen, you can search by first name, last name, city, state or country to find the member or members you seek.

Quick Search:

You'll notice a Quick Start menu appear on the right of your screen throughout various pages of the website. You can use these links to perform a number of searches. For example, clicking the "See all members" option will bring you to the detailed search options mentioned above. Clicking the Who's Doing What option will bring you to a screen where you can search by this field.

To contact someone:

After verifying that the individual you wish to contact is registered with us, and after locating their profile on the database, click on their name. Their profile details will then appear above a small box saying “Quick message”. Type your message in here and click “Send message”. This will then send automatically to the former employee you wish to contact.

If I wish to share some news, whom do I contact?

If you have some news to share, we are always interested to hear from you. Send an email to with your news and we will reply to you with options detailing how best to share this information.

Can I invite someone else to join?

Yes, you can email your contacts asking them to register if they are a Chevron Alumnus, or you can log on and use our Invite Others feature which is under the Members tab and called "Invite others to Join."